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Thursday, May 22, 2014

WSO Shipping/Status Update

           As many of you know we have been quite busy and just reopened the store, Within several days our stock was completely wiped out, which while it was a great thing., left us with a huge backlog of orders to be shipped. By stocking up figuring we would be able to meet customer demand for a longer period, all that was essentially accomplished was the increased stock was purchased in a much faster rate of time which has left us with a shipping backlog. For this I sincerely apologize. As most of you know this is not my main job however I have a responsibility to my customers to ship their products they have paid for in a timely fashion.            The purpose of this blog is two-fold. First and foremost it is to assure everyone that any and all outstanding WSO order will be shipped by this Saturday at the latest. Many orders such as ones placed after the 16th have and are being shipped by the committed to ship date. However there are some previous to that which have missed their ship dates and any and all will be shipped by Saturday in order they were received.
            The second reason for the blog is to let it be known what is being done to remedy the product availability as well as shipping backlog issue. This coming week will be a transition week whereby all WSO products will be shipped by an exclusive retailer, that retailer being KnockOutShave. The time being spent packaging individual orders is time that could be spent manufacturing product and in order to better service our customers demands as well as improve shipping times this solution became the one that made the most sense. By partnering with a retailer that places the emphasis the same place as WSO does and where it belongs, on quality, we will as a team better to be able to meet not only demand but provide the level of service WSO customers deserve. With a full time job, a wife, a 7 year old, and a 2 year old this hobby has taken off into something I never expected. In all fairness to the customer I cannot continue to expect people to not only wait so long for products to become available, but wait for the shipping of said products as well.
          I truly feel that this is the best solution for all parties involved and most importantly for the customer. I sincerely appreciate the patience displayed by all in waiting for the products to become available as well as your patience in the shipping of said products. Again to reiterate all orders will be shipped by Saturday 5/24.          This coming week will consist of the transfer of the WSO inventory to KnockOut Shave and then the products will be available and for sale and in a place where they can be quickly shipped out to the customer.
I can focus on what I am good at and enjoy- the manufacture of quality shaving products, and KnockOutShave can focus on what they are good at- the distribution of quality shaving products. Both of us doing so with quality and customer service being the top priority. It is my sincerest hope that this will address both the availability as well as the service issues (and again I thank all who have been amazing in your patience waiting for the WSO products).
  .Enjoy Your Shaves!
    Regards
     Jim@WetShaveObsession

PS - KockOutShave currently has a few WSO Premium Shave Soaps in Stock and for Sale! We did a test run to see how things would work and this is the remnants of that test. So visit KnockOut Shave and click on the soaps link to see what he still has available!

Monday, May 19, 2014

WSO Stock Update- 5/19/2014

          Ok so after the last week the bottom line is WSO is pretty much wiped out of stock of soaps, Blash and Balm. We had the busiest week ever. We were/are literally slammed with orders. The week started with the busiest day we have ever had and that trend continued right through the weekend.
          I am waiting on some raw materials and actually have the materials in stock to make some products, such as soaps, I simply will not have the time to do so until we can get these orders all shipped out.
          I would simply ask everyone that has ordered to please bear with us as we are working through the orders and shipping them in the order that they were received but i will say up front some will not ship out in the normal allotted ship time. I can only process the orders after I am done my day job and I rely heavily on my wife to take them to the post office during the day. We are both doing the best we can and I assure you all the open orders will be shipped within the next few days.
          I sincerely appreciate and am humbled by the response to WSO products. I sincerely thank everyone for your patronage and support. I also wish to inform everyone that I am working on a solution that will free up more time for me to focus simply on the manufacture of product and the distribution will be done by an exclusive retailer who is set up to do the stocking and shipping much more efficiently than I, since that is solely what he does. This is someone that shares my passion for wetshaving and someone that also shares the same values as I. It will be a pleasure working with him and while this will mean a substantial decrease in the revenue to WSO, it will much better allow us to service the most important person, the customer and fellow wetshaver.
          Once again I thank you for your patronage, your support and your patience. I am quite simply blown away by the response to the WSO product offerings. I am humbled, I am grateful, and I am honored.
     
          Enjoy Your Shaves,
           Regards,
            Jim@WetShaveObsession

Tuesday, May 13, 2014

WSO Stock Update 5/13/2014 - 2;10pm est

       This blog is to inform that a full batch run of White Lightning Ultimate Skincare Premium Shave Soap has sold out already. This puts me in a bit of a predicament in the sense that from a business perspective it would certainly make sense to immediately use my Ultimate Skincare Base that is in stage 2 of  the manufacturing process to make more White Lightning.
       That sounds all well and good,  however I have quite a few customers that have been patiently waiting for Vanillawood and Lime. Especially Vanillawood. In order to be fair to those who have been pateintly waiting for these other 2 Ultimate Skincare Soaps, I will be using the 2nd stage batch of Ultimate Skincare base to make first Vanillawood and then Lime. It is difficult to state an exact timeframe until I check on things when I get home from work.

        My main intention is t inform those waiting for Vanillawood and Lime that I:
 1- appreciate your patience and
 2- will be releasing them as my next ultimate skincare soap restocks.

       I want to thank all my customers for their patronage and also their patience. I am working hard to restock and keep up and will do the best I can. I will continue to do so in a fair & ethical manner based solely on wait time. Thank You all for your patience and understanding.

       Enjoy Your Shaves,
        Regards,
         Jim@wetShaveObsession

Monday, May 12, 2014

WSO May Update

*The Store will be reopening tonight at 9pm EST. There are several new and exciting things happening. First of all the introduction of a new soap formulated specifically for straight razor shavers ( See my previous blog).

*The Pre-Shave Oils are fully stocked, both Regular and Mentholated.

*The aftershave Balm and Blash are both fully stocked in all scents.

*The soaps Bill the Barber, Zaro, Signature & White Lightning will be fully stocked.

*There are others that are in stock as well. The new scent Bevel mentioned above will be available in limited stock.

*Next to be stocked will be the new Vetiver, new Acqua Di Gio, then Vanillawood, then Coconut Lime & Lime. The summer months are here and I expect the Coconut Lime and Lime as well as the Mentholated White Lightning may be popular with their crisp, clean, cooling and refreshing scents.

*There are a several customers that I told I would notify when some of the scents mentioned above are available. Do not worry, everyone I have told will have their desired scent set aside and you will be contacted in the next day or two.

*I am working on the Pre-Shave soap and that may or may not be ready for release by the end of this month. My primary focus will be stocking soaps at this point.

*I want to thank all of my customers and supporters and also thank this entire board for the fantastic patronage and support. I sincerely appreciate it. I wish I could express my gratitude more but I just can't think of any better way to say it.

*Stay tuned. I expect the month of May to be a fun and exciting one here at WetShaveObsession. Join me in enjoying it!

Enjooy Your Shaves!
Regards,
Jim@WetShaveObsession

WSO Proudly introduces Bevel....the Shaving Soap Formulated Specifically for the Straight Razor Shave....

WSO Proudly Introduces Bevel
       
              So as some of you may or may not know I recently got back into straight razor shaving quite ardently.  I quickly recalled how when I use a straight I prefer the consistency of my lather to be different than when I shave with a DE or Injector. I like it to be thinner and very slick. I began to think to myself what if I were to formulate a soap that naturally produced a thinner, yet rich and slick lather. One where the more lather you produced or the more product you continued to incorporate it would still have a slightly thinner consistency. I set about the task of formulating such a soap. 
              Very quickly I realized that even though straight shavers may prefer a thinner consistency lather, there still needed to be a certain amount of user flexibility as not everyone prefers their lather exactly the same. I expected this undertaking to take quite a few sample batches, and it did, but I honestly have to say all the homework I had done in setting about on this hobby months and months ago paid off. Knowing which oils I selected for which reasons, their fatty acid and their triglyceride content and what that translated to as far as lather production, as well as the additives and what they provide asw well paid off significantly in this undertaking. Very quickly I had a workable soap that performed well. Well, however, is not good enough. I did a few more tweaks, gave out a cule samples, used it on my own and I had what I was looking for.
              Now for the scent. I wanted it to have a bit of an old time feel. Some slight citrus, moss, leather, hint of tobacco,  barely perceptible vanilla influence. It had to have a cologne type fragrance to it, one that would take the user back a bit. The feel of a simpler time. Its definitely a fougere based scent but unlike Zaro not an upscale fougere. More of a journeymans fougere if that makes sense. A woodsy fougere. A daily wear fougere that provided a comfortable feel. I think I have accomplished that. 
               The best part about this soap is that while it is designed primarily for straight razor shavers it definitely offers the user the flexibility to create a lather that is more than acceptable for a DE or Injector shave. In fact if you are a DE shaver that doesn't like lather so thick it clogs between the blade and the conb of the razor but still offers great slickness, cushion and performance this is one you will want to try.
              So as you can see I have not sent the last week with the Etsy store closed twiddling my thumbs. I had a major USPS shipping issue with an entire shipment of 14 orders that needed straightening out, but much of my other time was spent on this task. When the store reopens tonight at 9pm est there will be a limited number of pucks of Bevel available for sale. I sincerely hope all that choose to try this soap enjoy it as much as I and the testers have. It performance has made straight shaving a tad bit easier for me to re-acclimate too. 
               In a way I am surprised no one has done this before, but in a way I am not. This is a very niche market and not exactly a large enough % of the traditional shaving market to target if your goal is to sell a ton of soaps. However if your goal is to fulfill what i see as a potential need, something that will help to improve the traditional shave even for a smaller portion of the market , it is worth it. Also I will be honest, I would have made something like this for myself to use eventually anyway, Why not share it as I have have shared my other products that started off the same way.
               Stay tuned for the release of Bevel, the shaving soap formulated with the straight razor shaver in mind!
               Enjoy Your Shaves!
                Regards,
                  Jim@WetShaveObsession

Sunday, May 11, 2014

WSO Sunday Straight Shave- The Friendship Shave...

Sunday 5/11/2014
Wostenholm Genuine Pipe Razor (shorty)
Vie-Long 13052- 21mm Horsehair Brush
LEA Shave Stick
WSO Pre-Shave Oil
WSO Vetiver Shave Soap
WSO Vetiver Blash
The Friendship Shave


          So tonights shave is called the friendship shave. Both the Brush and the LEA stick are gifts from friends at TheShaveNook. This hobby of wetshaving and particularly the WetShaveObsession portion of it has allowed me to meet and make so many fantastic friends. That continues to be the case. It is one of the best parts of this entire WetShaveObsession undertaking. At any rate to my 2 friends that so generously gave these items to me I say Thank You. I enjoyed using them both very much and will continue to do so. Your generosity is sincerely appreciated. I am honored to call you both friends.
       So tonights shave went pretty well. I did however catch myself with the Wostenholm right at the top of my cheek. An outburst from my 2 year old son caused me to suddenly turn my head just as I was about to start a stroke with the straight. It was a bad one. A good inch long. 
I also got a nick on the bottom of my chin as well. Both of these fall firmly on me of course. This razor gave a very nice shave, It is a shorty, the end of the blade broke and it has been shortened and a barbers notch (which you cant see in this pic oddly enough) has been ground into the end of the razor. Even as a shorty it is a heavy razor. It shaved very good but I did feel a bit out of touch with the razor. More like it was controlling me rather than I was controlling it. It is a bit hard to explain. I am sure as I use it more my technique with it will improve. I love the razor and it will be with me for a long time. I think I will be rescaling it in wooden scales as I feel a razor of this age it just feel right in wood scales. Maybe spalted maple, maybe walnut I am not sure yet.
       The brush was great. I am telling you I love these horsehair brushes. More and more I am thinking that the boars can go and maybe even the badgers thinned out in my brush rotation. I am not quite ready mentally to part just yet but I can see it happening in the future.
       The software performed very well although post shave I was thinking perhaps this would have been a good night for a Lime or a WHite Lightning (menthol) as it is a very hot humid night here in Pa. All in all I am very pleased especially with the performance of the Blash. With  the cut and nick the Blash performed great. It helped stop the bleeding and soothed my entire face. It did cool things down and felt great. I can see me using Blash in the Spring, Summer and early Fall and the Balm in the Winter. Not as a steadfast rule but generally speaking it seems that is how it is just naturally shaking out.
       Thanks for joining me for the Sunday Straight Friendship Shave. All in all a good shave that reminded me how much more I have gotten out of wetshaving and WetShaveObsession than just this hobby itself. I am a very lucky person.
       Enjoy Your Shaves!
        Regards,
         Jim@WetShaveObsession


Thursday, May 8, 2014

WSO Shave of the Day!

Thursday 5/8/2014
Recently Restored Henckel's 78 Straight
El Druida Custom Synthetic Brush
WSO Mentholated Pre-Shave Oil
WSO White Lightning Soap
WSO White Lightning Blash
This Henckels 78 is a recent WSO restore. I could not be happier with the edge it took or the shave it gave. It has a utilitarian look to it that I find very appealing. In fact I was going to take the restore on the scales further - mirror finish if possible, but I stopped at this point. They have almost a semi gloss look to them that just seemed to fit. For once I left well enough alone and I am glad I did. This one is firmly entrenched in the straight rotation for me. I thoroughly enjoyed this razor and this shave. Thanks for sharing it with me. 

USPS Shipping Issue and Store Update...

        The USPS issue is supposedly worked out by them. I have 14 orders, all shipped around the same exact time that are supposedly now en route. Unfortunately the tracking update process, which seems to be an issue as far as being updated as often orders are received before statuses change, cannot be "bypassed".
       I refuse to open the store and take and ship more orders until these customers are guaranteed taken care of, I have reiterated the changes I will implement to ensure this does not happen again. Everything that is in my control will be done including:
       1- Random order tracking checks, 2/day to make sure things are proceeding as scheduled
       2- I will now be using a different USPS location to drop off orders.
       3- Either my wife or myself, whomever drops off orders, will wait in line and have the items scanned and obtain a printed receipt of the package scans as opposed to using the designated drop off counter at the Post Office.
       I certainly apologize for this inconvenience & feel absolutely horrible. I am also ensuring I have back up stock set aside to fulfill any of these orders should any other issues arise with their delivery. I thank all the affected customers for your patience, which has been more than generously displayed by every one I might add. The wetshaving community is astounding (in quite the positive way). In a week where I received several emails that required I explain the exact situation that is WSO, I have also received tremendous kindness, understanding and support from these customers effected by this, That will not be forgotten and I am extremely grateful for it.
       As far as the store goes, again, I will not take money from people until those who have paid and have been effected by this are ensured taken care of, That is only right in my mind. Also there will be some restructuring as to how things are done here at WSO to try to better keep up with demand and more thoroughly ensure that the shipper is upholding its responsibility in the equation. I will say this, up until now I have had no issue with the USPS and I certainly hope this is an isolated one. Nothing leads me to believe it is not as for months the service has been quite good and rather prompt I must say.
      Once again I apologize to all those effected and also to those who are waiting to order. I will and am doing my best to do right by my existing customers and will do the same for my future customers and supporters as well. As I have stated before this is a hobby for me that has taken off to a degree never expected. I am doing my best to balance career, family and hobby, and Family and career will always come first. That being said nothing is more important to me after my family than ensuring those that have spent their hard earned money on WSO products are taken care of to the best of my ability.
       Thank You and Enjoy Your Shaves!
        Regards,
         Jim@WetShaveObsession

ps: Pease feel free to contact me via email at any time: Jim@WetShaveObsession.com
   

Wednesday, May 7, 2014

USPS Shipping Issue..

Well this is not a pleasant thing to have to blog and caught me quite unaware. I received a notice from the USPS Branch where my packages are dropped off for shipment and apparently 14 packages that were dropped off for shipment last week were "discovered" and will be leaving (actually should have left by now) Philadelphia.
I just got a call from my wife awaring me so I do not have access to the exact orders although I have a very good idea as to what day last week this was. Once I get home I will identify and confirm which orders and customers are affected and contact each one personally via email.
I sincerely apologize to all affected customers for this error. Chances are if you received notification your order shipped last week (earlier in the week if my speculation as to the day is correct), and have yet to receive it, yours is likely one of them.
Again I will be contacting those whose orders have been effected via email as soon as I get home from work. I once again apologize and have a couple ideas as to how to minimize the possibility of this occurring again or at least ensuring I personally catch it sooner. When I first started doing this and it was not quite so busy I used to randomly select a couple orders every day that should have arrived and would personally track them. I had stopped doing this as things went exceptionally smooth for quite some time. It looks as if this is something I will be resuming to ensure timely delivery of customers orders. With this occurrence I am kicking myself that I ever stopped.
Again my apologies. It appears any effected orders will be delivered in the next coupe days.
Regards,
Jim@WetShaveObsession

Monday, May 5, 2014

A few words about WSO ( a bit long but please bear with me).....

          I would just like to take a moment to say a few things. First of all I wish to thank all the WSO customers and supporters as well as the wetshaving community as a whole. Your patronage and support has been nothing short of amazing To say I am grateful and sincerely appreciate it seems a bit insufficient but it is the best way I know how to convey my gratitude and appreciation.
          This bring me to my next point and unfortunately it is a bit more difficult to address. As of late I have been receiving emails from potential customers ranging from inquiries as to when certain products will be in stock to expressing some dissatisfaction at the lack of availability of certain WSO products. These range from pleasant inquires and email exchanges & correspondence (which I very much enjoy) to some outright irritated and frustrated people expressing some thoughts that quite honestly simply do not apply to me or to WSO. I will explain further re: the cryptic second portion of my last sentence. When I have multiple people asking me, "how I expect to ever run a successful business when I cannot provide adequate inventory to satisfy the demand?" or, "what makes me think people will not just buy other brands of soap if they cannot get mine?", those quite honestly do not apply to WSO.
          Allow me to explain. My goal with WSO never was to run a significant "business" of any kind. It is a hobby, a passion, a joy I have been fortunate enough to be able to share with the public. For that I am extremely grateful. That being said I never expected it to take off as it has, I never expected the demand to be what it is, and I certainly never viewed it as a significant business opportunity at all. I have a career, I have a family, both things take precedence over my hobby that is WSO. They always will. They both really go back to the most important thing in the world to me, my family. One is obvious and that is my family itself, the other is what allows me to provide for my family. They are and always will be more important than WSO and any wethsaving software or hardware in any capacity.
          The second question I have been asked multiple times, "What makes me think people will not just buy other brands of soap if mine are not available?" Well the answer to that is absolutely nothing. There is no goal here to corner the soap market. To compete with other soapmakers, Artisan or large manufacturers. In fact in my mind there is plenty of room for a multitude of soap makers and to think one would corner such a market is ludacris. I will take it a step further, I wish the Barrister and Manns and the Synergys and the Mike's and the Tiki's fabulous success. Especially the Artisan Soap Makers. I know for me, as a wetsshaver, my soap stock does not consist of one kind of soap. Even to this day with all my WSO soaps that I have in my possession I still sometimes shave with other soaps.
          My point is this. I feel bad that I am unable to keep up with demand for my products. I am grateful for the response to them. I am humbled by it, I am flattered by it, I am downright honored. All I would humbly ask is that people keep in mind exactly what this is and be patient and bear with me. I will do and am doing my best to put some things in place where the quality of my product will not be compromised but the availability will be increased and improved. That being said I must keep my priorities in order and I will not sacrifice several things. My family, my job or the quality of my product. Those things can not and will not be compromised.
          I will own my role in this. I jumped into this endeavor with both feet. With a website, an Etsy store, twitter , facebook, you name it. I can understand for those that have not followed the WSO journey from its inception where the perception might be that this is my primary job or career. I just wished to clarify to those under that impression that this is not the case.
         So to those that are not satisfied with my ability to provide you with the product you desire I am truly sorry. I will do my best to improve in this area, but keep in mind there are things that are in fact, more important in this world than shaving soap and aftershave, at least to me. This is an uncomfortable post for me to make. I love doing this and have every intention on continuing to do it. I would just like people to understand where I am at with it and if you will be patient with me, I promise to do my best to provide you with the WSO products that I am extremely flattered you wish to use. I give my word to try to improve product availability. I do not view this as a "problem", I view it as an opportunity. I simply enjoy this so much I wanted to address some emails I was receiving that were making it feel a bit too much like a job and less like a hobby. That is not to say I will not work extremely hard at it , as I love it, but I do NOT want this wonderful hobby of wetshaving to feel like a job in any capacity for me!
          Thank You for taking the time to hear me out, thank you for your patience, and thank you for making WSO even possible! I will do my best to make it even better!
         Enjoy Your Shaves!
          Regards,
           Jim@WetShaveObsession

Sunday, May 4, 2014

WSO Sunday Straight Shave of the Day!

Sunday 5/4/2014
Dovo Best 5/8"Straight
Vulfix 10 Badger/Boar Mixed Knot (same knot as Grosvenor)
WSO Mentholated Pre-Shave Oil
WSO Bill the Barber Soap
WSO Lime Blash

My Best Straight Shave EVER!

Henckels 78 Clean Up

       This Henckels 78 cooperated nicely.





















       So this cant really be called a restoration. It really was quite a sound razor. Aligned perfectly and tight in the scales. The scales still have a couple deeper scratches and they actually look shinier in the pics than they really are. As I began cleaning them up to see what I was looking at they took on almost a semi gloss look to them. It was rather appealing and had almost a utilitarian look to it.I liked the look very much so rather than go all out and get a mirror finish I decided to leave them. Im glad I did, it suits the razor and my tastes well.
       I had hoped I might get away with what I call my "get lucky hone", 30 laps 5000/ 35 laps 8000/ 40 laps 12000 / strop w/ grn com./ plain strop, but it soon became apparent for this to be done right the bevel will need to be reset. I have yet to do that. Im looking forward to honing it properly and shaving with it. Hopefully next weekend I will get to shave with it.
Enjoy Your Shaves!
 Regards,
   Jim@WetShaveObsession

Friday, May 2, 2014

WSO Etsy Store will be closed....

       The WetShaveObsession Etsy Store will be down for the weekend. I have major updates coming to the store as well as to my website.
       New images reflecting the new packaging will be added to both and all old images removed or updated.
The same will be done to the website and in addition new content will be added.
       There will be several new products rolled out on the Etsy Store as well. For example WSO has established a relationship with the Artisan Potter Jay's Clay on Etsy and I will be offering a combination of his First Quality Shaving Bowl along with a WSO Soap at a discounted price! The soap fits perfectly and the bowls are not only beautiful they are extremely functional. I purchased one myself and used it prior to contacting Jay to establish this relationship. I was extremely impressed. Not only are Jay's bowls beautiful and functional, he is a total gentleman and a pleasure to work with. I am honored to have established this collaboration.
       Speaking of collaborations this week WSO Premium Shave soaps will be available through KnockOutShave.com . It is my sincerest hope that this will help to increase stock and availability to the customer. While it was never the intention (nor was it in the margins) to sell wholesale to a retailer, this gentleman is simply an amazing person. His morals and ethics are beyond reproach and he is in this for the same reason I am, it is his passion His goal is the same as mine- to offer the best possible, highest quality products available to his customer. Making a buck is down on his list of priorities. it is refreshing, it is in line with my line of thought, and I am honored to have partnered with him.
       So thank you for your patience while I perform these updates and additions. Ultimately it will be worth it as the website and store will have more content, more products, and be much more aesthetically pleasing as well as customer friendly. I certainly apologize in advance for any inconvenience.
       I have a few open orders, all of which will ship by tomorrow. We will reopen Sunday Night or Monday morning for business. Stay tuned here, on facebook or on twitter for updates.Again I Thank You for your patience and I hope these changes make the wait worth it!
       Have a fantastic weekend!
       Enjoy Your Shaves!
        Regards,
         Jim@WetShaveObsession
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